This policy describes the types service and support and
how we offer to provide eCompass users.
By using eCompass, you agree to
this service and support of your information as described in this
policy. If we make any significant changes to this policy, we will notify
you by posting a notice of such changes on the eCompass home
You should know:
- We collect limited account information and store and
maintain your account and information on our secure servers.
- We will never rent, sell or share any of YOUR information. We will do, to the best of our knowledge and understandings to protect YOUR information at all times.
- You can update your account information at any
When you register with eCompass we
will request some personal information, including an e-mail address
to create your account. Your password will be created by eCompass and maintained on
our system in an encrypted form. In case you
forget your password, we will send you a new one at your email
address after authentication.
Information Contents And Usage.
The contents of your
eCompass account also are stored and maintained on eCompass servers in
order to provide this service. eCompass's computers process the
information in your standalone database for all purposes, including keeping a
history and displaying the information back to you, maintaining back-ups of your database. Because we keep back-up copies of all data for the
sole purpose of recovery from errors or system failure, residual copies of
database may remain on our systems for some time, even after you have
deleted database or after the termination of your account. eCompass
employees do not have access to the content of any database unless you
specifically request them to do so (for example, if you are having
technical difficulties accessing your database) or if required by law, or to
maintain our system, or to protect eCompass or the public.
may collect information about the use of your account, such as how much
storage you are using, how often you sign in and other information related
to your registration and use of the eCompass SaaS. Information displayed or clicked
on your eCompass account (including UI elements, links, and other
information) may be recorded. We use this information internally to
deliver the best possible service to you, such as improving the eCompass
user interface and response requirements.
eCompass will never sell, rent or share your information because you own it. Only your registration information is the property of IBIClient.com. eCompass only maintains and supports your data.
Users shall not use their eCompass system for any third party products or services not directly related to your primary insurance services. Violation of this term shall result in immediate suspension until resolved at eCompass discretion.
Cookies & Log Information. A cookie is a small data file that is sent to your
computer when you first eCompasss website.
Log information. When you use your
eCompass account, we collect certain information (the same information that
most web sites log when they are accessed). This information, contained in
the "header" of your request to access the eCompass page, usually includes
the browser type you used, your Internet Protocol address, and the date
and time of day.
As a basic matter, we
need this information to help us provide our services to you. For example,
we need to validate your identity in order to maintain the security of
your database. We also need to know what Internet Protocol address your
query came from so we can send the appropriate pages back to
In addition, we log this information for internal business
purposes. For example, this log information helps us determine how well
our services are working so we can continually improve the quality of
eCompass. The log information is also important for security, audit,
quality improvement, and other internal business purposes.
When we may disclose your information.
We do not disclose your information to any third
parties unless we believe we are required to do so by law or have a good
faith belief that such access, preservation or disclosure is reasonably
investigation of potential violations thereof, (c) detect, prevent, or
otherwise address fraud, security or technical issues, (d) respond to user
support requests, or (e) protect the rights, property or safety of
eCompass, its users and the public.
Transfer of information.
Information collected by eCompass will be stored and
processed in the United States in which IBIClient.com or its agents maintain facilities.
reserve the right to transfer your information in the event of a
transfer of ownership of eCompass, such as acquisition by or merger with
another company. In such an event, eCompass will notify you before
information is transferred and becomes subject to a different privacy
Updating Your Information.
You can change your eCompass account settings at any time using the
"Main Record Settings" page within your eCompass account.
We hope you will enjoy using eCompass and let us know what you like or how it would work better.
Thanks, IBI Team